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Hi, I’m Wenda O’Neill—a creative problem-solver with a passion for helping businesses and individuals streamline operations, optimize workflows, and achieve measurable outcomes through effective education and training solutions.

With over 20 years of professional experience spanning business operations, technology instruction, and instructional design, I specialize in creating tailored learning programs and tools that address organizational inefficiencies, enhance technical proficiency, and empower teams to succeed.


What I Do
I design customized solutions that foster employee buy-in, enhance customer engagement, and drive efficiency, growth, and success. By collaborating with subject matter experts, I ensure that training programs and strategies are both relevant and impactful. Whether it’s streamlining workflows, optimizing digital platforms, or delivering tailored training programs, I thrive on solving complex challenges. My expertise lies in aligning teams, connecting with customers, and achieving measurable outcomes.

  • Business Operations: With a proven track record in accounting, purchasing, and data analytics, I help organizations make data-driven decisions that deliver results.
  • Instructional Design & Training: I’ve developed workshops, webinars, and online courses that empower entrepreneurs and teams to master new skills and achieve their goals.
  • Creative Digital Solutions: As the owner of four successful Etsy shops, I’ve honed my ability to design engaging digital products, optimize online listings, and analyze data for targeted marketing strategies.

How I Can Help You
My Myers-Briggs strengths as an innovative problem-solver, adaptable leader, persuasive communicator, and creative ideator allow me to approach challenges from multiple perspectives. I can help you:

  • Navigate technology with ease, from Excel automation to CRM management.
  • Develop engaging training programs to educate employees or customers.
  • Create actionable strategies to grow your business or launch new initiatives.
  • Leverage analytics to refine your operations and achieve ROI.

Experience and Expertise
I’ve worked across diverse industries, from managing VoIP services to training adult learners in Microsoft Office applications. As a Director of Administration, I’ve implemented new systems, documented processes, and trained teams to ensure seamless operations. I’m also an accomplished digital creator with hundreds of five-star reviews for my SVG designs on Etsy.


Let’s Work Together
I believe that every problem is an opportunity to innovate, and I’m here to help you uncover the best solutions for your unique needs. If you’re looking for someone who can bring strategic thinking, technical expertise, and a touch of creativity to your next project, let’s connect!